|General sales questions:||firstname.lastname@example.org|
We also have a number of self-help tools that you can use 24-7:
- Troubleshooter Let us guide you through common troubleshooting issues with pocket bikes by selecting your problem and trying different solutions.
- Knowledgebase The knowledgebase is filled with information about mini bike models, upgrades, modifications, use and maintenance.
- Downloads Here you can download the various pamphlets, manuals, and guides that we include with our pocket bikes.
If all else fails, you can always open a support ticket online here.
Remit payment to:
USA Pocket Bikes - Billing Dept.
PO Box 947
Azusa, CA 91702
We will begin processing your mail order as soon as we receive payment. Certified checks and money orders clear immediately and your product will be shipped within 24-48 hours.
Personal or business check payments will be held for 7 business days before the order is shipped. Rest assured, your order will be processed as promptly as possible, and order status updates are automatically emailed to you.
Note: Please use United States Postal Service to mail your payment. Carriers such as UPS or FedEx cannot deliver to a PO Box. If you would like to be able to track your payment, ask USPS for Delivery Confirmation or Signature Confirmation service.
service calls. Our trained service and sales representatives are available from:
|Phone Number: 1-888-720-2453|
|Secure Fax Line: 1-626-737-1757|
|Monday - Thursday:||10:00am - 3:00pm PST (Pacific Standard Time)
1:00pm - 6:00pm EST (Eastern Standard Time)
For your convenience, sales is frequently available after-hours.
Remember, you can also safely place your order online at anytime with our
encrypted secure checkout!